Terms & Conditions
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Legal notice
In compliance with Article 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, the identifying details of the company owning the domain www.hoteldg.com are set out below:
- Corporate name: Dom Gonçalo Hotéis, Sociedade de Hotelaria e Turismo SA
- Tax Identification Number (NIF): 502737166
- Registered office: Rua Jacinta Marto N100, 2495-450 Fátima
- Telephone: +351 249 539 330 (call to the national mobile network)
- Email: mail@hoteldg.com
- Commercial Registry details: Ourém Commercial Registry Office – 01006
The user shall be solely responsible for any use made of the services, content, hyperlinks and hypertext included on this website. Dom Gonçalo Hotéis, Sociedade de Hotelaria e Turismo SA shall not be liable for any unlawful use that third parties may make of such material.
Neither Dom Gonçalo Hotéis, Sociedade de Hotelaria e Turismo SA nor any other party involved in the creation, production or provision of this website shall be liable for any direct, indirect, incidental or punitive damages, losses or liabilities arising from access to or use of this website.
Dom Gonçalo Hotéis, Sociedade de Hotelaria e Turismo SA does not guarantee the accuracy of the material contained on this website and shall not be liable for any damage or viruses that may affect your computer or other property as a result of the use of, access to or downloading of any material from the website.
Copyright
All audiovisual material, registered trademarks or any element subject to intellectual or industrial property rights included on this website are the property of Dom Gonçalo Hotéis, Sociedade de Hotelaria e Turismo SA or are used under sufficient licence. Reproduction of such material is permitted only for strictly personal use, and any unauthorised modification, copying, rental, lending, transmission or distribution is prohibited.
Privacy
Dom Gonçalo Hotéis, Sociedade de Hotelaria e Turismo SA informs you that all personal data received through any form on this website will be treated with the strictest confidentiality in accordance with the entity’s privacy and security policy, as well as Organic Law 15/1999 of 13 December on the Protection of Personal Data. Such data will be included in a file registered with the General Registry of the Data Protection Agency. The main purpose of its creation, existence and maintenance is the processing of personal data for the management of accommodation reservations made through this website or for the sending of promotional communications. The recipients of the information are all affiliated persons, registered users, holders and employees of all departments and bodies associated with the entity, as well as official bodies that legally require disclosure. By submitting the form, the sender gives consent to the automated and documentary processing of the data included in our database. We inform you that we may share some of your personal data with third parties, who may contact you by email regarding matters related to your stay, such as enquiring about your satisfaction or obtaining feedback on your hotel experience. You have the right to access, rectify and cancel your data, as well as to notify any changes or modifications thereto. To exercise these rights or for any clarification, you may send an email to: mail@hoteldg.com.
Alternative Dispute Resolution for Consumer Disputes
In the event of a consumer dispute, the consumer may resort to the following alternative consumer dispute resolution entity:
CNIACC – National Centre for Consumer Conflict Information and Arbitration. Address: Faculty of Law of the Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisbon Website: www.cniacc.pt
For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible via the following electronic address: http://ec.europa.eu/consumers/odr/.
For further information, please consult the Consumer Portal at www.consumidor.gov.pt.
